PropBuyAI Support & Help Centre
Find answers to common questions about AI property valuations, account management, and subscription billing below. If you need personalised help, our support team is here for you.
Contact Our Support Team
For any questions, issues, or feedback, email us at:
support@propbuyai.com.auWe typically respond within 24 hours on business days.
Frequently Asked Questions
Helpful Resources
Getting Started Guide
Learn how to run your first AI property analysis
Rental Yield Calculator Guide
How to calculate and interpret rental yields
Understanding Comparable Sales
What comps are and why they matter for valuations
AI vs Traditional Valuations
How AI property valuations compare to traditional methods
First Home Buyer Guide
Complete guide for first-time property buyers in Australia
How to Negotiate Property Price
Strategies for negotiating with selling agents
Stamp Duty Calculator Guide
Stamp duty rates explained for every Australian state
Negative Gearing Explained
Understanding negative gearing and tax benefits
Building a Property Portfolio
How to grow and manage your investment portfolio
Plans & Pricing
Compare plans and manage your subscription
Other Ways to Get Help
For product guidance and troubleshooting, use the in-app Help & Support section after signing in, or email us directly.
If you are unable to access your account, email support@propbuyai.com.au and we will help you get back in.
To report security issues, email support@propbuyai.com.au with details so they can be routed to the correct team.